Wine and Palette 201 NW 10th OKC, OK 73103

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Questions

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General Questions:

  1. What is Wine and Palette? Wine and Palette offers social public and private painting classes at various venues for entertainment. View the calendar and sign up for a painting that you would like to do. Show up at the designated venue at the designated time and create your very own masterpiece. The painting classes are geared to the first timer and the master. Our instructors will guide you step by step in re-creating the featured painting. Price of admission includes tax, canvas, paint, aprons, and instructional artist. Classes usually last approx. 2hrs.
  2. Are there any age restrictions for your classes? There are no age restrictions for our venues except for those listed on our calendar that list "Must Be 21" in the description of the class.
  3. When do you post your new calendar? Wine and Palette posts its new calendar on the 20th of each month We also post the release of the calendar as well as any changes or additions to the calendar on our facebook page.
  4. How Do I sign Up for a class? View our calendar of events and click on the painting you would like to participate in and sign up. If you are using a discount coupon, you will enter the coupon code in the coupon section when registering for the class or you can register with a valid credit card. We are currently taking Visa, MasterCard, and Discover.
  5. When do I need to arrive for my class? We recommend arriving at least  15 – 30 minutes prior to the class start time, to get checked in and seated for the event.
  6. Can I show up for a class that I am not registered for? Due to limitations of room sizes, you must register on our website to be able to attend the class.
  7. What is your cancelation policy, and how do I cancel or move to a different class? Wine and Palette has a 48hr cancelation policy. If you need to cancel or move your class, just log into your Wine and Palette Account and click on My Classes at the bottom of the Home Page. Here you can view, comment, move or cancel your class.
  8. Can I bring my own beverage to the event? Outside food or beverages are not allowed unless specifically stated on the description of the class.  Beverages are not included in the event price, they can be purchased separately from the venues.
  9. I missed a painting that I want to paint; do you ever repeat any classes? Yes we do repeat our classes.  If you have a specific painting you would like see ran again, contact us and we will see if we can repeat it in the following months of the calendar.
  10. How do I schedule a Private Event? We do host private events at various venues, your locations, and our Studio.   If you would like more information on the private events, corporate events, kid events, or fundraising events, email heather@wineandpalette.com and we will get this information out to you.
  11. I want to be included in a sold out event, how do I do that? Our calendar handles all reservations and is based on first come, first served. If the event is sold out, Just click on “add to waitlist” and if the seats come available we will contact you.

Groupons:

  1. How do I use my Groupon? The groupons are per person and have a  specific code under the barcode.  This is the code you will use to sign up on the calendar.  The Groupon Number on the top right corner is NOT a valid code.
  2. My Groupon has expired, can I still use it? Yes you can. Your unused Groupon retains its face value and can still be used to sign up for a Public $35.00 event. The Promotional Value expires and an additional fee will be required upon entry. Groupons are one per person and cannot be combined for a class. Valid or Expired Groupons can only be used for Public $35.00 events.
  3. I see that some of your classes say coupons are not valid for this event, does this mean I can not use a Groupon for this class? If the class description states that coupons are not valid for this event, this includes all discount coupons and Groupons.  Gift certificates can be used for these classes as they are not coupons.
  4. Should I redeem my Groupon after I sign up for a class? No, Wine and Palette will redeem your groupons upon entry of the class you have signed up for.
  5. Do I need to bring my Groupon to the class? Yes, You will need to bring a printed or digital copy of your Groupon to the class that you are registered for.
  6. My question is not listed here, what do I do? You can contact us with your question at support@wineandpalette.com ,or you can call us between the hours of 11am – 6pm  Monday – Saturday.
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